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		<title>Buying a Phone System – Part 3</title>
		<link>http://g3techadvantage.com/2009/11/09/buying-a-phone-system-%e2%80%93-part-3/</link>
		<comments>http://g3techadvantage.com/2009/11/09/buying-a-phone-system-%e2%80%93-part-3/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 16:20:04 +0000</pubDate>
		<dc:creator>Nick Snoply</dc:creator>
				<category><![CDATA[How to...]]></category>
		<category><![CDATA[Industry/Vertical]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Metrics & Reporting]]></category>
		<category><![CDATA[Nick Snoply]]></category>
		<category><![CDATA[Product Solutions]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Revenue Growth]]></category>
		<category><![CDATA[Roles/Positions]]></category>
		<category><![CDATA[The G3 Approach]]></category>
		<category><![CDATA[Vendor Selection]]></category>
		<category><![CDATA[buying a phone system]]></category>
		<category><![CDATA[choosing the right technology]]></category>
		<category><![CDATA[choosing the right vendor]]></category>
		<category><![CDATA[deciding on a phone system]]></category>
		<category><![CDATA[Discovery Questions]]></category>
		<category><![CDATA[evaluating solutions]]></category>
		<category><![CDATA[interview vendors]]></category>
		<category><![CDATA[manufacturer comparison]]></category>
		<category><![CDATA[technology decisions]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/?p=132</guid>
		<description><![CDATA[It is very common for organizations to make snap decisions for the wrong reason without first addressing these root problems.  ]]></description>
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		<slash:comments>2</slash:comments>
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		<title>The 411 on the 311?</title>
		<link>http://g3techadvantage.com/2009/11/02/the-411-on-the-311/</link>
		<comments>http://g3techadvantage.com/2009/11/02/the-411-on-the-311/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 19:34:06 +0000</pubDate>
		<dc:creator>Lisa Cearbaugh</dc:creator>
				<category><![CDATA[Call Center Manager]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lisa Cearbaugh]]></category>
		<category><![CDATA[Local Government]]></category>
		<category><![CDATA[Metrics & Reporting]]></category>
		<category><![CDATA[Productivity]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/?p=96</guid>
		<description><![CDATA[“311” is the slang term used for a centralized service center equipped with the tools and information needed to handle various non-emergency calls from the public]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Buying a Phone System &#8211; Part 2</title>
		<link>http://g3techadvantage.com/2009/10/28/buying-a-phone-system-part-2/</link>
		<comments>http://g3techadvantage.com/2009/10/28/buying-a-phone-system-part-2/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 18:27:48 +0000</pubDate>
		<dc:creator>Nick Snoply</dc:creator>
				<category><![CDATA[How to...]]></category>
		<category><![CDATA[Industry/Vertical]]></category>
		<category><![CDATA[Nick Snoply]]></category>
		<category><![CDATA[Product Solutions]]></category>
		<category><![CDATA[Roles/Positions]]></category>
		<category><![CDATA[The G3 Approach]]></category>
		<category><![CDATA[Vendor Selection]]></category>
		<category><![CDATA[buying a phone system]]></category>
		<category><![CDATA[choosing the right technology]]></category>
		<category><![CDATA[choosing the right vendor]]></category>
		<category><![CDATA[deciding on a phone system]]></category>
		<category><![CDATA[evaluating solutions]]></category>
		<category><![CDATA[interview vendors]]></category>
		<category><![CDATA[manufacturer comparison]]></category>
		<category><![CDATA[technology decisions]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/?p=101</guid>
		<description><![CDATA[there must be open lines of communication, expectation setting, and established trust ]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Increasing Billable Hours By Better Tracking. How One Law Firm Increased Revenue.</title>
		<link>http://g3techadvantage.com/2008/04/29/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/</link>
		<comments>http://g3techadvantage.com/2008/04/29/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/#comments</comments>
		<pubDate>Tue, 29 Apr 2008 13:16:54 +0000</pubDate>
		<dc:creator>Pam Ottinger</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[Pam Ottinger]]></category>
		<category><![CDATA[Professional Services]]></category>
		<category><![CDATA[billable hours]]></category>
		<category><![CDATA[communication platform]]></category>
		<category><![CDATA[disaster recovery plan]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/2008/02/28/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/</guid>
		<description><![CDATA[To a legal firm, communications with clients mean billable hours. Tracking every phone call, voice mail, e-mail and fax that crosses a desk generates potential revenue. Optimizing your invoices to clients, however, requires managing each type of communications media accordingly.
1 Tracking
Most law firms look for the tools to supply cutting-edge connectivity between their attorneys and [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Saving Lives By Being Wireless</title>
		<link>http://g3techadvantage.com/2008/04/18/saving-lives-by-being-wireless/</link>
		<comments>http://g3techadvantage.com/2008/04/18/saving-lives-by-being-wireless/#comments</comments>
		<pubDate>Fri, 18 Apr 2008 11:13:24 +0000</pubDate>
		<dc:creator>Questions</dc:creator>
				<category><![CDATA[Andy Yarber]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[andy yarber]]></category>
		<category><![CDATA[better referrals]]></category>
		<category><![CDATA[technology in healthcare]]></category>
		<category><![CDATA[wireless communication system]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/2008/02/01/saving-lives-by-being-wireless/</guid>
		<description><![CDATA[As a technology specialist, everyday I see the power that technology can have in helping a business grow and helping people become much more productive—both of which potentially lead to a financial impact.
I was talking with one of our most recent health care clients last week and I posed the more serious question,
&#8220;Can proper use [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Our Project Managers Begin With One Question. Wonder What It Is?</title>
		<link>http://g3techadvantage.com/2008/03/31/our-project-managers-begin-with-one-question-wonder-what-it-is/</link>
		<comments>http://g3techadvantage.com/2008/03/31/our-project-managers-begin-with-one-question-wonder-what-it-is/#comments</comments>
		<pubDate>Mon, 31 Mar 2008 14:04:54 +0000</pubDate>
		<dc:creator>Ray Hoffman</dc:creator>
				<category><![CDATA[Implementation]]></category>
		<category><![CDATA[Professional Services]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[implementation process]]></category>
		<category><![CDATA[Project Manager]]></category>
		<category><![CDATA[technology implementation]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/2008/01/16/our-project-managers-begin-with-one-question-wonder-what-it-is/</guid>
		<description><![CDATA[You know, selling technology is the easy part. We believe that if you have business problems to solve, then we can create meaningful solutions for you, in and around technology.
But Project Management&#8211;now that&#8217;s a different deal.
Do you know how many moving pieces there are to a technology implementation? Thousands. And if all of that doesn&#8217;t [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Unified Communications: What Efficiencies Can It Bring to My Organization?</title>
		<link>http://g3techadvantage.com/2008/03/26/unified-communications-what-efficiencies-can-it-bring-to-my-organization/</link>
		<comments>http://g3techadvantage.com/2008/03/26/unified-communications-what-efficiencies-can-it-bring-to-my-organization/#comments</comments>
		<pubDate>Wed, 26 Mar 2008 18:25:15 +0000</pubDate>
		<dc:creator>Questions</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Marissa Jacquay]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Unified Messaging (UM)]]></category>
		<category><![CDATA[g3]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[knowledge workers]]></category>
		<category><![CDATA[law firms]]></category>
		<category><![CDATA[marissa jacquay]]></category>
		<category><![CDATA[unified communications]]></category>
		<category><![CDATA[unified messaging]]></category>

		<guid isPermaLink="false">http://g3techadvantage.com/2008/01/08/unified-communications-what-efficiencies-can-it-bring-to-my-organization/</guid>
		<description><![CDATA[by Marissa Jacquay 
As telephony moves into the internet (IP) space, it causes a shift in how and when we communicate. With this change, many people cannot distinguish between IP Telephony and Unified Communications. Consequently, we find that many organizations are looking at the world through antiquated glasses.

As a technology specialist, I felt it necessary [...]]]></description>
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		<slash:comments>0</slash:comments>
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