Change Management. A Big Deal In Implementing Technology
May 2, 2008
In the following audio podcast, Ray Hoffman, G3 VP Operations, discusses change management throughout a technology journey. He says there are four things you really need to think through: “What is your vision?” “Do I have the right people in place?” “Are they going to help me get my business where it needs to be?” And “How much change can your organization withstand?”
- How to know when there is too much change
- Get acceptance from user community prior to going to phases two and three
- Technology is never ending - there will always be additions
- Must have a change control process - more important now due to many converging forces
- Why people want to fight change - negative energy
- With implementation of technology, there will be some level of temporary productivity loss for a few weeks.
Other Areas
- Senior management must have buy in and “believe” that there is an ROI
Make sure you have the right people in place - understand the “vision.”
Select correct technology, and the right partner, so you can quickly get to productivity gains - How we used to sell technology - strictly phones. Today, this is not so.
Now, we find we deal with C-level execs on health of business, marketing and sales department heads, inventory control people, IT, database people. Each one must be committed to change.
Technology today is about interaction - not telephones. The question is, “How do your customers want information so they may utilize it best?”
Ray Hoffman is the Chief Operations Officer of G3 Technology Partners and a contributor to this site. He can be reached at ray.hoffman@g3tp.com
Be Careful About Being in a Hurry . . .
April 21, 2008
This is a short interview with Jeff Dean, head of Professional Services at G3 Technology Partners. Here, Jeff addresses the dangerous habit of ‘being in a hurry’ to implement technology. At the end, he gives a tip on how to get ready for technology solutions.
The Seven Business Issues That Fund Technology Investment
April 10, 2008
In this episode, Ray Hoffman, G3’s VP of Operations, discusses the business value of a technology investment.
There are seven major areas that technology will impact. Some of these areas might not be what comes to mind, traditionally, when you think of business problems solved by technology solutions.
Discovering Opportunities to Drive Competitive Edge
April 2, 2008
We caught up with Lisa Hill last week. Lisa is our VP Sales and is quite involved in helping clients identify the major issues they’re trying to solve with technology solutions.
Lisa and her team have a unique way of handling customer meetings and the sales process itself. We thought you’d like to hear it in her words. This may help you know what to expect when you ask G3 in to discuss your goals and issues.
Darren Marie Speaks on ‘Getting Ready’ for Technology
March 18, 2008
Darren Marie–he might just be the hardest working ‘tech’ in Indiana. (Although I’m sure his cohorts would disagree.)
Luckily, he did have a chance to sit and talk with us for a bit about how a company can get ready for technology solutions.
As we all know, technology solutions can be awesome–with profound economic benefit for you. BUT, you have to be ready. Darren gives you some tips on how to get ready.