http://g3techadvantage.com Business and Technology Insights from G3 Technology Partners Mon, 09 Nov 2009 16:32:33 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 © questions@g3techadvantage.com () questions@g3techadvantage.com() Insights from G3 Technology Partners questions@g3techadvantage.com No no http://g3techadvantage.com/wp-content/plugins/podpress/images/powered_by_podpress.jpg http://g3techadvantage.com 144 144 http://g3techadvantage.com/2009/10/27/buyingevaluating-a-phone-system/ http://g3techadvantage.com/2009/10/27/buyingevaluating-a-phone-system/#comments Tue, 27 Oct 2009 14:00:10 +0000 Nick Snoply http://g3techadvantage.com/?p=89 http://g3techadvantage.com/2009/10/27/buyingevaluating-a-phone-system/feed/ 1 http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/ http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/#comments Wed, 07 May 2008 10:33:21 +0000 Amanda Morris http://g3techadvantage.com/2008/02/29/attention-call-centers-see-what-voip-can-do-for-you-2/ http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/feed/ 3 http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/ http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/#comments Fri, 02 May 2008 16:00:47 +0000 Questions http://g3techadvantage.com/2008/02/26/change-management-a-big-deal-in-implementing-technology/ http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/feed/ 0 00:01:01 In the following audio podcast, Ray Hoffman, G3 VP Operations, discusses change management throughout a technology journey. He says there are four things you really ... In the following audio podcast, Ray Hoffman, G3 VP Operations, discusses change management throughout a technology journey. He says there are four things you really need to think through: ldquo;What is your vision?rdquo; ldquo;Do I have the right people in place?rdquo; ldquo;Are they going to help me get my business where it needs to be?rdquo; And ldquo;How much change can your organization withstand?rdquo;This podcast is about 10 minutes in length and is worth listening to if you're preparing to go through a technology upgrade or implementation of any kind. Other items for discussion in this podcast: How to know when there is too much change Get acceptance from user community prior to going to phases two and three Technology is never ending - there will always be additions Must have a change control process - more important now due to many converging forces Why people want to fight change - negative energy With implementation of technology, there will be some level of temporary productivity loss for a few weeks. Other Areas Senior management must have buy in and "believe" that there is an ROI Make sure you have the right people in place - understand the "vision." Select correct technology, and the right partner, so you can quickly get to productivity gains How we used to sell technology - strictly phones. Today, this is not so. Now, we find we deal with C-level execs on health of business, marketing and sales department heads, inventory control people, IT, database people. Each one must be committed to change. Technology today is about interaction - not telephones. The question is, "How do your customers want information so they may utilize it best?" Ray Hoffman is the Chief Operations Officer of G3 Technology Partners and a contributor to this site. He can be reached at ray.hoffman@g3tp.com Business,Application,,CEO,,CFO,,Podcasts,,Ray,Hoffman questions@g3techadvantage.com no No http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/ http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/#comments Thu, 24 Apr 2008 16:10:59 +0000 Questions http://g3techadvantage.com/2007/11/30/technology-as-a-business-strategy/ http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/feed/ 0 http://g3techadvantage.com/2008/04/10/the-seven-business-issues-that-fund-technology-investment/ http://g3techadvantage.com/2008/04/10/the-seven-business-issues-that-fund-technology-investment/#comments Thu, 10 Apr 2008 15:34:46 +0000 Questions http://g3techadvantage.com/2008/02/26/the-seven-business-issues-that-fund-technology-investment/ http://g3techadvantage.com/2008/04/10/the-seven-business-issues-that-fund-technology-investment/feed/ 0 00:01:01 In this episode, Ray Hoffman, G3's VP of Operations, discusses the business value of a technology investment. There are seven major areas that technology will impact. ... In this episode, Ray Hoffman, G3's VP of Operations, discusses the business value of a technology investment. There are seven major areas that technology will impact. Some of these areas might not be what comes to mind, traditionally, when you think of business problems solved by technology solutions. CEO,,CFO,,Podcasts questions@g3techadvantage.com no No