http://g3techadvantage.com Business and Technology Insights from G3 Technology Partners Tue, 08 Jul 2008 17:42:04 +0000 http://wordpress.org/?v=2.3.1 en © questions@g3techadvantage.com () questions@g3techadvantage.com() Insights from G3 Technology Partners questions@g3techadvantage.com No no http://g3techadvantage.com/wp-content/plugins/podpress/images/powered_by_podpress.jpg http://g3techadvantage.com 144 144 http://g3techadvantage.com/2008/07/03/is-your-practice-ready-for-unified-communications/ http://g3techadvantage.com/2008/07/03/is-your-practice-ready-for-unified-communications/#comments Thu, 03 Jul 2008 19:35:20 +0000 Nick Snoply http://g3techadvantage.com/2008/07/03/is-your-practice-ready-for-unified-communications/ http://g3techadvantage.com/2008/07/03/is-your-practice-ready-for-unified-communications/feed/ http://g3techadvantage.com/2008/06/12/the-texting-craze-alphanumeric-dialing-hits-a-speed-bump/ http://g3techadvantage.com/2008/06/12/the-texting-craze-alphanumeric-dialing-hits-a-speed-bump/#comments Thu, 12 Jun 2008 17:58:54 +0000 Christie Collier http://g3techadvantage.com/2008/06/12/the-texting-craze-alphanumeric-dialing-hits-a-speed-bump/ http://g3techadvantage.com/2008/06/12/the-texting-craze-alphanumeric-dialing-hits-a-speed-bump/feed/ http://g3techadvantage.com/2008/05/22/the-fear-of-being-too-connected/ http://g3techadvantage.com/2008/05/22/the-fear-of-being-too-connected/#comments Thu, 22 May 2008 19:22:51 +0000 Questions http://g3techadvantage.com/2008/05/22/the-fear-of-being-too-connected/ http://g3techadvantage.com/2008/05/22/the-fear-of-being-too-connected/feed/ http://g3techadvantage.com/2008/05/12/outbound-dialer-from-what-is-it-to-how-did-we-do-without-it/ http://g3techadvantage.com/2008/05/12/outbound-dialer-from-what-is-it-to-how-did-we-do-without-it/#comments Mon, 12 May 2008 10:36:54 +0000 Michelle Heiden http://g3techadvantage.com/2008/05/12/outbound-dialer-from-what-is-it-to-how-did-we-do-without-it/ http://g3techadvantage.com/2008/05/12/outbound-dialer-from-what-is-it-to-how-did-we-do-without-it/feed/ http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/ http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/#comments Wed, 07 May 2008 10:33:21 +0000 Amanda Morris http://g3techadvantage.com/2008/02/29/attention-call-centers-see-what-voip-can-do-for-you-2/ http://g3techadvantage.com/2008/05/07/attention-call-centers-see-what-voip-can-do-for-you-2/feed/ http://g3techadvantage.com/2008/05/06/a-principle-centered-approach-to-technology/ http://g3techadvantage.com/2008/05/06/a-principle-centered-approach-to-technology/#comments Tue, 06 May 2008 14:25:07 +0000 Pete DiPaola http://g3techadvantage.com/2008/03/08/a-principle-centered-approach-to-technology/ http://g3techadvantage.com/2008/05/06/a-principle-centered-approach-to-technology/feed/ http://g3techadvantage.com/2008/05/03/tech-tips-coming-soon/ http://g3techadvantage.com/2008/05/03/tech-tips-coming-soon/#comments Sat, 03 May 2008 14:58:58 +0000 Questions http://g3techadvantage.com/2008/05/03/tech-tips-coming-soon/ http://g3techadvantage.com/2008/05/03/tech-tips-coming-soon/feed/ http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/ http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/#comments Fri, 02 May 2008 16:00:47 +0000 Questions http://g3techadvantage.com/2008/02/26/change-management-a-big-deal-in-implementing-technology/ http://g3techadvantage.com/2008/05/02/change-management-a-big-deal-in-implementing-technology/feed/ 00:01:01 In the following audio podcast, Ray Hoffman, G3 VP Operations, discusses change management throughout a technology journey. He says there are four things you really ... In the following audio podcast, Ray Hoffman, G3 VP Operations, discusses change management throughout a technology journey. He says there are four things you really need to think through: ldquo;What is your vision?rdquo; ldquo;Do I have the right people in place?rdquo; ldquo;Are they going to help me get my business where it needs to be?rdquo; And ldquo;How much change can your organization withstand?rdquo;This podcast is about 10 minutes in length and is worth listening to if you're preparing to go through a technology upgrade or implementation of any kind. Other items for discussion in this podcast: How to know when there is too much change Get acceptance from user community prior to going to phases two and three Technology is never ending - there will always be additions Must have a change control process - more important now due to many converging forces Why people want to fight change - negative energy With implementation of technology, there will be some level of temporary productivity loss for a few weeks. Other Areas Senior management must have buy in and "believe" that there is an ROI Make sure you have the right people in place - understand the "vision." Select correct technology, and the right partner, so you can quickly get to productivity gains How we used to sell technology - strictly phones. Today, this is not so. Now, we find we deal with C-level execs on health of business, marketing and sales department heads, inventory control people, IT, database people. Each one must be committed to change. Technology today is about interaction - not telephones. The question is, "How do your customers want information so they may utilize it best?" Ray Hoffman is the Chief Operations Officer of G3 Technology Partners and a contributor to this site. He can be reached at ray.hoffman@g3tp.com Business,Application,,CEO,,CFO,,Podcasts,,Ray,Hoffman questions@g3techadvantage.com no No http://g3techadvantage.com/2008/04/29/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/ http://g3techadvantage.com/2008/04/29/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/#comments Tue, 29 Apr 2008 13:16:54 +0000 Pam Ottinger http://g3techadvantage.com/2008/02/28/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/ http://g3techadvantage.com/2008/04/29/increasing-billable-hours-by-better-tracking-how-one-law-firm-increased-revenue/feed/ http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/ http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/#comments Thu, 24 Apr 2008 16:10:59 +0000 Questions http://g3techadvantage.com/2007/11/30/technology-as-a-business-strategy/ http://g3techadvantage.com/2008/04/24/technology-as-a-business-strategy/feed/